fee999 Terms & Conditions

Age Requirement

Access to fee999 is strictly restricted to individuals who are at least 21 years of age at the time of registration. By creating an account, you represent and warrant that you meet this minimum age requirement. fee999 reserves the right to request proof of age documentation at any time, including a valid Bangladesh National Identity Card (NID) or passport. Any account found to belong to a person under the age of 21 will be permanently closed and all associated funds may be forfeited in accordance with applicable regulations.

Geographic Eligibility

fee999 operates as an online gaming platform serving players located in Bangladesh. It is your sole responsibility to ensure that accessing and using fee999 is lawful in your jurisdiction before registering. fee999 makes no representation that the platform is appropriate or available for use outside of its designated service territory. Access from restricted jurisdictions may result in account suspension.

Single Account Rule

Each player is permitted to hold exactly one fee999 account. Opening, operating, or attempting to operate more than one account — whether under the same name, address, device, IP address, payment method, or any other identifying detail — is strictly prohibited. fee999 employs automated systems to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended, outstanding bonuses will be voided, and any winnings derived from bonus funds may be cancelled.

Account Security

You are fully responsible for maintaining the confidentiality of your fee999 username and password. You must not share your login credentials with any other person. fee999 will not be liable for any loss or damage resulting from unauthorised access to your account caused by your failure to keep your credentials secure. You must notify fee999 support immediately at [email protected] if you suspect any unauthorised use of your account.

KYC Verification

fee999 operates a mandatory Know Your Customer (KYC) verification process. Before processing any withdrawal, fee999 may require you to submit one or more of the following documents:

• A copy of your valid Bangladesh National Identity Card (NID)
• A valid passport (photo page)
• Proof of ownership of the payment method used for deposits (e.g., bKash or Nagad account screenshot)
• Any additional documentation fee999 reasonably considers necessary to verify your identity

Failure to complete KYC verification within the timeframe specified by fee999 may result in withdrawal delays or account suspension pending verification.

Accepted Payment Methods

fee999 currently accepts deposits and processes withdrawals exclusively via the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions on fee999 are denominated in Bangladeshi Taka (৳). fee999 does not accept deposits made in foreign currencies. Any attempt to deposit via an unsupported payment method will result in the transaction being declined or reversed.

Deposit Rules

The minimum deposit amount on fee999 is ৳100. There is no maximum single deposit limit, however fee999 reserves the right to apply transaction limits to any account for security or compliance reasons. Deposits are credited to your fee999 wallet in real time upon confirmation from the payment provider. fee999 is not responsible for delays caused by the payment provider's network or technical infrastructure.

Withdrawal Rules

The minimum withdrawal amount on fee999 is ৳500. Withdrawals are processed to the same payment method used for the most recent deposit wherever possible. fee999 aims to process all withdrawal requests from fully verified accounts within 24 hours. Processing times may be extended in the following circumstances:

• KYC verification has not been completed on the account
• The withdrawal request is flagged by fee999's fraud detection systems for manual review
• Pending wagering requirements on active bonuses have not been satisfied
• Maintenance windows or technical issues affecting the payment provider

Anti-Money Laundering

fee999 is committed to preventing money laundering and the financing of illegal activity. fee999 reserves the right to request source-of-funds documentation from any player before processing a withdrawal. Deposits made to a fee999 account that are not used for wagering and are subsequently withdrawn may be subject to an administrative review. fee999 may report suspicious transaction activity to relevant authorities where legally required.

Bonus Eligibility

Bonuses are available to players who have completed full KYC verification and whose accounts are in good standing. fee999 reserves the right to withdraw any bonus offer from any player at its sole discretion, including where fee999 has reasonable grounds to believe a player is attempting to abuse the bonus system. Players who have self-excluded or who are subject to account restrictions are not eligible for bonuses.

Wagering Requirements

All bonuses issued by fee999 are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements specify the number of times the bonus amount (and in some cases the deposit amount) must be wagered before any associated winnings can be withdrawn. The applicable wagering multiplier for each promotion is stated clearly in the promotion-specific terms. Bets placed on certain game types, including some live casino tables and low-margin sports markets, may contribute at a reduced rate toward wagering requirements.

Bonus Expiry

All bonuses issued by fee999 have an expiry date. Any bonus funds and associated winnings that remain in your account after the bonus expiry date will be automatically removed from your wallet without notice. It is your responsibility to check the expiry date of each bonus you accept. Expired bonuses cannot be reinstated under any circumstances.

Bonus Abuse

fee999 monitors all bonus activity for signs of abuse, including but not limited to: creating multiple accounts to claim the same bonus more than once; using automated betting strategies to exploit bonus terms; coordinating with other players to manipulate bonus outcomes; placing low-risk hedged bets to satisfy wagering requirements without genuine engagement with the promoted product. Where bonus abuse is identified, fee999 reserves the right to void all bonus winnings, recover bonus funds, and permanently close the offending account.

Sports Betting

All sports bets placed on fee999 are subject to the specific rules of the relevant sport and market. Bets are accepted at the odds displayed at the time the bet is placed and confirmed. In the event of any technical error that results in clearly incorrect odds being displayed (for example, odds that are manifestly inconsistent with the true market), fee999 reserves the right to void affected bets and return stakes. fee999 covers cricket (BPL, IPL, T20 World Cup, international fixtures), football, kabaddi, and other sports as listed in the sportsbook at any given time.

Casino Games

All casino games available on fee999 — including slots, live dealer tables, and crash games — are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules, RTP percentages, and game mechanics for each title are determined by the respective game provider and are accessible within the game interface. fee999 does not alter or override the underlying game logic supplied by certified providers.

Voided Bets & Cancelled Games

fee999 reserves the right to void any bet or wager in the following circumstances: the underlying event is cancelled, postponed, or abandoned without a result being declared; a technical failure on the fee999 platform or a third-party provider results in a game round being incomplete; the bet was placed in error due to a platform malfunction; the player's account was suspended or restricted at the time the bet was placed. In all cases of voided bets, the original stake will be returned to the player's fee999 wallet.

Bet Limits

Minimum and maximum bet limits apply to all markets and game types on fee999. These limits are displayed within the relevant game or market interface. fee999 reserves the right to adjust individual account bet limits at its sole discretion, particularly where unusual betting patterns or potential integrity concerns are identified. Any bets placed in excess of the stated maximum will be reduced to the maximum limit without further notice.

Player Controls

All fee999 account holders have access to the following responsible gaming tools directly within their account dashboard: deposit limits (daily, weekly, and monthly); session time limits and session activity reminders; temporary cooling-off periods (24 hours to 30 days); and permanent self-exclusion. Changes to deposit limits that increase your current limit may be subject to a 72-hour cooling-off period before taking effect.

Self-Exclusion

Players who wish to self-exclude from fee999 may do so at any time by contacting the support team at [email protected] or using the self-exclusion tool in their account settings. Self-exclusion periods range from 6 months to permanent closure. During a self-exclusion period, fee999 will take reasonable steps to ensure the player cannot access the platform. Fee999 will not proactively market to self-excluded players. Remaining account balances at the time of self-exclusion will be refunded upon request, subject to KYC verification.

Ownership of Content

All content on the fee999 platform — including but not limited to software, text, graphics, logos, icons, images, audio clips, and the compilation of all such content — is the property of fee999 or its content suppliers and is protected by applicable intellectual property laws. No part of the fee999 platform may be reproduced, distributed, modified, publicly displayed, or transmitted in any form or by any means without the prior written consent of fee999.

Limited Licence

fee999 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to: resell or commercially exploit any content; collect or use product listings or descriptions for any purpose; make any derivative use of the platform or its content; download or copy account information for the benefit of another person; or use any data mining, robots, or similar data-gathering and extraction tools.

Platform Availability

fee999 makes no warranty that the platform will be available uninterrupted, error-free, or free from viruses or other harmful components. fee999 reserves the right to suspend, modify, or discontinue any part of the platform at any time and without prior notice for scheduled or emergency maintenance. fee999 will not be liable for any loss arising from platform downtime, technical errors, or interruptions to third-party services including payment providers or game studios.

Gambling Losses

All gambling activity on fee999 involves financial risk. By placing bets or wagering on casino games, you acknowledge and accept that you may lose money. fee999 is not liable for any financial losses you sustain through legitimate gameplay. You are solely responsible for managing your gaming budget and ensuring that you gamble within your financial means. fee999 strongly recommends that you treat all deposited funds as entertainment expenditure and never gamble with money you cannot afford to lose.

Indemnity

You agree to indemnify, defend, and hold harmless fee999 and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the fee999 platform, your violation of these Terms, or your infringement of any third-party rights.

Termination by fee999

fee999 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms
• Providing false, misleading, or fraudulent information during registration or KYC
• Engaging in or suspected engagement in fraudulent, abusive, or collusive activity
• Use of software, bots, or automated systems to gain an unfair advantage
• Failure to complete KYC verification within the required timeframe
• A court order or directive from a relevant authority requiring closure
• Any behaviour that fee999 reasonably considers to be harmful to the integrity of the platform or other players

Voluntary Account Closure

You may request closure of your fee999 account at any time by contacting [email protected]. Upon account closure, any remaining real-money balance (excluding bonus funds and any winnings subject to unmet wagering requirements) will be returned to your registered payment method following successful KYC verification. Account closure requests are typically processed within 5 business days.

Dispute Resolution

In the event of any dispute arising from your use of fee999 or these Terms, you should first contact the fee999 support team at [email protected], providing full details of your complaint. fee999 aims to acknowledge all formal complaints within 48 hours and resolve disputes within 14 calendar days of receipt. Where a dispute cannot be resolved through direct communication with fee999 support, you may refer the matter to an independent dispute resolution service.

Severability

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision will be deemed severed from the remaining Terms, which will continue in full force and effect. The invalid or unenforceable provision will be amended to the minimum extent necessary to make it valid and enforceable.

Contact

For any questions, concerns, or formal complaints regarding these Terms and Conditions, please contact the fee999 legal and compliance team at: [email protected]. All correspondence should be submitted in English. fee999 aims to respond to all queries within 2 business days (Bangladesh Standard Time, UTC+6).